Enterprise systems often include transactions with customers and vendors.
Answer: True
Learn More :
MIS Chapter 1
- Supply chain management systems are more externally oriented than enterprise systems.
- Information supplied by an enterprise system is structured around cross-functional business processes.
- ESSs are designed primarily to solve specific problems.
- A Skype conference call using VOIP and webcams is an example of a remote, synchronous collaboration tool.
- ESSs are designed to incorporate data about external events, but they also draw summarized information from internal MIS and DSS.
- ESSs are designed to serve the middle management of the organization.
- Decision-support systems use internal information as well as information from external sources.
- Decision-support systems help managers make decisions that are unique, rapidly changing, and not easily specified in advance.
- Most MISs use sophisticated mathematical models or statistical techniques.
- Managers need TPSs to monitor the status of internal operations and the firm's relations with the external environment.
- Functional systems that support business processes within a single functional group, such as human resources, are being phased out in favor of cross-functional systems.
- Enrolling employees in benefits plans is a business process handled by the finance and accounting function.
- Management information systems typically support nonroutine decision making.
- A hotel reservation system is a typical example of a management information system.
- A transaction processing system is a computerized system that performs and records the daily routine transactions necessary to conduct business.
- Transaction processing systems are most commonly used by the senior management level of an organization.
- Online collaboration tools eliminate the need for global firms to have synchronous collaboration.
- You would use an MIS to help decide whether to introduce a new product line.
- Operational management is responsible for directing the day-to-day operations of the business and therefore needs transaction-level information.
- The behavioral approach to information systems leaves aside technical solutions to instead analyze the psychological, social, and economic impacts of systems.
- A firm that invests in efficient business processes is making an investment in organizational complementary assets.
- Government and private sector standards are examples of complementary social assets required to optimize returns from IT investments.
- Studies have consistently shown that firms who invest greater amounts in information technology receive greater benefits than firms that invest less.
- UPS's use of Web-based tools that allow customers to embed UPS functions such as tracing and cost calculations into their own Web sites was an information systems solution used to achieve customer intimacy.
If the answers is incorrect or not given, you can answer the above question in the comment box. If the answers is incorrect or not given, you can answer the above question in the comment box.