CVS refers to

CVS refers to

a) eyestrain related to computer display screen use
b) carpal vision syndrome
c) wrist injuries brought about by incorrect hand position when using a keyboard
d) stress induced by technology

Answer: A

______ can be induced by tens of thousands of repetitions under low-impact loads.

______ can be induced by tens of thousands of repetitions under low-impact loads.

a) CTS
b) CVS
c) RSI
d) technostress

Answer: C

The term "_______ divide" refers to large disparities in access to computers and the Internet among different social groups and different locations.

The term "_______ divide" refers to large disparities in access to computers and the Internet among different social groups and different locations.

a) computer
b) technology
c) digital
d) electronic

Answer: C

Re-designing and automating business processes can be seen as a double-edged sword because

Re-designing and automating business processes can be seen as a double-edged sword because

a) increases in efficiency may be accompanied by job losses
b) increases in efficiency may be accompanied by poor data quality
c) support for middle-management decision making may be offset by poor data quality
d) reliance on technology results in the loss of hands-on knowledge

Answer: A

Which of the five moral dimensions of the information age does spamming raise?

Which of the five moral dimensions of the information age does spamming raise?

a) quality of life
b) system quality
c) accountability and control
d) information rights and obligations

Answer: A

The US CAN-SPAM Act of 2003

The US CAN-SPAM Act of 2003 

a) makes spamming illegal
b) requires spammers to identify themselves
c) has dramatically cut down spamming
d) does not override state anti-spamming laws

Answer: B

The practice of spamming has been growing because

The practice of spamming has been growing because

a) telephone solicitation is no longer legal
b) it is good advertising practice and brings in many new customers
c) it helps pay for the internet
d) it is so inexpensive and can reach so many people

Answer: D

The "do anything anywhere" computing environment can

The "do anything anywhere" computing environment can

a) make work environments much more pleasant
b) create economies of efficiency
c) centralize power at corporate headquarters
d) blur the traditional boundaries between work and family time

Answer: D

Two of the three principal sources of poor system performance are

Two of the three principal sources of poor system performance are 

a) software bugs and errors and outdated standards
b) hardware or facility failures and malware
c) hardware or facility failures and poor input data quality
d) poor input data quality and insufficient integration with legacy systems

Answer: C

Software presents liability problems in terms of legal protections for users because

Software presents liability problems in terms of legal protections for users because 

a) of the difficulty in classifying its role as a machine, a service, or a book
b) of the inability to review the actual programming behind the software
c) of its inherent similarity to books and periodicals, and therefore it is protected by the First Amendment
d) there are so many parties involved in its creation and distribution

Answer: A

The most common source of business systems failure is

The most common source of business systems failure is 

a) software bugs
b) software errors
c) hardware or facilities failures
d) data quality

Answer: D

It is not feasible for companies to produce error-free software because

It is not feasible for companies to produce error-free software because

a) any programming code is susceptible to error
b) it is too expensive to create perfect software
c) errors can be introduced in the maintenance stage of development
d) any software of any complexity will have errors

Answer: B

In general, it is very difficult to hold software producers liable for their software products when those products are considered to be

In general, it is very difficult to hold software producers liable for their software products when those products are considered to be

a) part of a machine
b) similar to books
c) services
d) artistic expressions

Answer: B

Which of the following adjusts copyright laws to the Internet age by making it illegal to circumvent technology-based protections of copyrighted materials?

Which of the following adjusts copyright laws to the Internet age by making it illegal to circumvent technology-based protections of copyrighted materials?

a) digital millennium copyright act
b) privacy act
c) freedom of information act
d) electronic communications privacy act

Answer: A

One of the difficulties of patent protection is

One of the difficulties of patent protection is 

a) that only the underlying ideas are protected
b) digital media cannot be patented
c) preventing the ideas from falling into public domain
d) the years of waiting to receive it

Answer: D

The strength of patent protection is that it

The strength of patent protection is that it

a) puts the strength of law behind copyright
b) allows protection from internet theft of ideas put forth publicly
c) is easy to define
d) grants a monopoly on underlying concepts and ideas

Answer: D

"Look and feel" copyright infringement lawsuits are concerned with

"Look and feel" copyright infringement lawsuits are concerned with

a) the distinction between tangible and intangible ideas
b) the distinction between an idea and its expression
c) using the graphical elements of another product
d) using the creative elements of another product

Answer: B

What legal mechanism protects the owners of intellectual property from having their work copied by others?

What legal mechanism protects the owners of intellectual property from having their work copied by others?

a) patent protection
b) intellectual property law
c) copyright law
d) fair use doctrine

Answer: C

A limitation of trade secret protection for software is that

A limitation of trade secret protection for software is that

a) it does not protect against copying the underlying ideas behind the software
b) it is difficult to compare one piece of software to another
c) it is difficult to prevent the ideas in the work from falling into the public domain
d) few software programs contain truly unique elements

Answer: C

Intellectual property can best be described as

Intellectual property can best be described as 

a) intangible property created by individuals or corporations
b) the expression of an intangible idea
c) unique creative work or ideas
d) tangible or intangible property called from a unique idea

Answer: A

The P3P standard is concerned with

The P3P standard is concerned with

a) controlling pop-up ads based on user profiles and preventing ads from collecting or sending information
b) allowing users to surf the web anonymously
c) scrambling data so that it can't be read
d) blocking or limiting cookies

Answer: D

The robotics startup you work for has developed an AI-controlled robotic nurse, intended to care for end-of-life patients who are often unconscious. Which five moral dimensions does this raise?

The robotics startup you work for has developed an AI-controlled robotic nurse, intended to care for end-of-life patients who are often unconscious. Which five moral dimensions does this raise?

a) system quality
b) quality of life
c) accountability and control
d) property rights and obligations

Answer: B

The Online Privacy Alliance

The Online Privacy Alliance

a) encourages self-regulation to develop a set of privacy guidelines for its members
b) protects user privacy during interactions with web sites
c) has established technical guidelines for ensuring privacy
d) is a government agency regulating the use of customer information

Answer: A

A(n) _______ model of informed consent permits the collection of personal information until the consumer specifically requests that the data not be collected.

A(n) _______ model of informed consent permits the collection of personal information until the consumer specifically requests that the data not be collected.

a) opt-in
b) opt-out
c) P3P
d) PGP

Answer: B

When a cookie is created during a Web site visit, it is stored

When a cookie is created during a Web site visit, it is stored 

a) on the web site computer
b) on the visitor's computer
c) on the ISP's computer
d) in a web directory

Answer: B

The US Department of Commerce, developed a _______ framework in order to enable US businesses to legally use personal data from EU countries.

The US Department of Commerce, developed a _______ framework in order to enable US businesses to legally use personal data from EU countries.

a) COPPA
b) P3P
c) PGP
d) safe-harbor

Answer: D

The Internet has made the protection of intellectual property

The Internet has made the protection of intellectual property

a) more difficult, because of the lack of enforceable regulations
b) easier, because of proliferation of creative and professional software
c) more difficult, because of the ease of copying and transmitting digitized media
d) easier, because of the ability to track user behavior and visits to web sites and file-sharing services

Answer: C

European privacy protection is _______ than in the United States.

European privacy protection is _______ than in the United States.

a) less far-reaching
b) less liable to laws
c) much less stringent
d) much more stringent

Answer: D

Which of the following US laws gives patients access to personal medical records and the right to authorize how this information can be used or disclosed?

Which of the following US laws gives patients access to personal medical records and the right to authorize how this information can be used or disclosed?

a) HIPAA
b) gramm-leach-bliley act
c) privacy protection act
d) freedom of information act

Answer: A

The Federal Trade Commission FIP principle of Notice/Awareness states that

The Federal Trade Commission FIP principle of Notice/Awareness states that 

a) customers must be allowed to choose how their information will be used for secondary purposes other than the supporting transaction
b) data collectors must take responsible steps to assure that consumer information is accurate and secure from unauthorized use
c) there is a mechanism in place to enforce FIP principles
d) web sites must disclose their information practices before collecting data

Answer: D

FIP principles are based on the notion of the

FIP principles are based on the notion of the 

a) accountability of the record holder
b) responsibility of the record holder
c) mutuality of interest between the record holder and the individual
d) privacy of the individual

Answer: C

Which US act restricts the information the federal government can collect and regulates what they can do with the information?

Which US act restricts the information the federal government can collect and regulates what they can do with the information?

a) privacy act of 1974
b) gramm-leach-bliley act of 1999
c) freedom of information act
d) hipaa of 1996

Answer: A

According to the _______, you should take the action that produces the least harm.

According to the _______, you should take the action that produces the least harm.

a) categorical imperative
b) risk aversion principle
c) utilitarian principle
d) golden rule

Answer: B

The ethical "no free lunch" rule states that

The ethical "no free lunch" rule states that

a) if an action cannot be taken repeatedly, then it is not right to be taken at any time
b) one should take the action that produces the least harm or incurs the least cost
c) one can put values in rank order and understand the consequences of various courses of action
d) everything is owned by someone else, and that the creator wants compensation for this work

Answer: D

Immanuel Kant's Categorical Imperative states that

Immanuel Kant's Categorical Imperative states that

a) if an action cannot be taken repeatedly, then it is not right to be taken at any time
b) one should take the action that produces the least harm or incurs the least cost
c) one can put values in rank order and understand the consequences of various courses of action
d) if an action is not right for everyone to take, it is not right for anyone to take

Answer: D

A classic ethical dilemma is the hypothetical case of a man stealing from a grocery store in order to feed his starving family. If you used the Utilitarian Principle to evaluate this situation, you might argue that stealing the food is

A classic ethical dilemma is the hypothetical case of a man stealing from a grocery store in order to feed his starving family. If you used the Utilitarian Principle to evaluate this situation, you might argue that stealing the food is 

a) acceptable, because the grocer suffers the least harm
b) acceptable, because the higher value is the survival of the family
c) wrong, because the man would not want the grocery to steal from him
d) wrong, because if everyone were to do this, the concept of personal property is defeated

Answer: B

A colleague of yours frequently takes for his own personal use small amounts of office supplies, noting that the loss to the company is minimal. You counter that if everyone were to take the office supplies, the loss would no longer be minimal. Your rationale expresses which historical ethical principle?

A colleague of yours frequently takes for his own personal use small amounts of office supplies, noting that the loss to the company is minimal. You counter that if everyone were to take the office supplies, the loss would no longer be minimal. Your rationale expresses which historical ethical principle?

a) kant's categorical imperative
b) the golden rule
c) the risk aversion principle
d) the "no free lunch" rule

Answer: A

Which of the following is NOT one of the five steps discussed in the chapter as a process for analyzing an ethical issue?

Which of the following is NOT one of the five steps discussed in the chapter as a process for analyzing an ethical issue?

a) assign responsibility
b) identify the stakeholders
c) identify the options you can reasonably take
d) identify and clearly describe the facts

Answer: A

The process in law-governed societies in which laws are known and understood and there is an ability to appeal to higher authorities to ensure that the laws are applied correctly is called

The process in law-governed societies in which laws are known and understood and there is an ability to appeal to higher authorities to ensure that the laws are applied correctly is called

a) liability
b) due process
c) the courts of appeal
d) accountability

Answer: B

The feature of social institutions that means mechanisms are in place to determine responsibility for an action is called

The feature of social institutions that means mechanisms are in place to determine responsibility for an action is called

a) due process
b) accountability
c) the courts of appeal
d) the judicial system

Answer: B

The feature of political systems in which a body of laws is in place that permits individuals to recover the damages done to them by other actors, systems, or organizations is referred to as

The feature of political systems in which a body of laws is in place that permits individuals to recover the damages done to them by other actors, systems, or organizations is referred to as 

a) accountability
b) responsibility
c) due process
d) liability

Answer: D

Accepting the potential costs, duties, and obligations for the decisions you make is referred to as

Accepting the potential costs, duties, and obligations for the decisions you make is referred to as 

a) responsibility
b) accountability
c) liability
d) due process

Answer: A

NORA is a

NORA is a

a) profiling technology used by the EU
b) federal privacy law protecting networked data
c) new data analysis technology that finds hidden connections between data in disparate sources
d) sentencing guideline adopted in 1987 mandating stiff sentences on business executives

Answer: C

Which of the five moral dimensions of the information age do the central business activities of ChoicePoint raise?

Which of the five moral dimensions of the information age do the central business activities of ChoicePoint raise?

a) property rights and obligations
b) system quality
c) accountability and control
d) information rights and obligations

Answer: D

The use of computers to combine data form multiple sources and create electronic dossiers of detailed information on individuals is called

The use of computers to combine data form multiple sources and create electronic dossiers of detailed information on individuals is called

a) profiling
b) phishing
c) spamming
d) targeting

Answer: A

The four key technical trends responsible for current ethical stresses related to information technology are (1) doubling of computer power every 18 months, (2) data analysis advances, (3) declining data storage costs, and (4) _______

The four key technical trends responsible for current ethical stresses related to information technology are (1) doubling of computer power every 18 months, (2) data analysis advances, (3) declining data storage costs, and (4) _______

a) advances in wireless networking
b) international standards for data protection
c) networking advances and the Internet
d) increased ease in file sharing and copying

Answer: C

In the information age, the obligations that individuals and organizations have regarding the preservation of existing values and institutions fall within the moral dimension of

In the information age, the obligations that individuals and organizations have regarding the preservation of existing values and institutions fall within the moral dimension of

a) family and home
b) property rights and obligations
c) system quality
d) quality of life

Answer: D

In the information age, the obligations that individuals and organizations have concerning rights to intellectual property fall within the moral dimension of

In the information age, the obligations that individuals and organizations have concerning rights to intellectual property fall within the moral dimension of 

a) property rights and obligations
b) system quality
c) accountability and control
d) information rights and obligations

Answer: A

The introduction of new information technology has a

The introduction of new information technology has a 

a) dampening effect on the new discourse of business ethics
b) ripple effect raising new ethical, social, and political issues
c) beneficial effect for society as a whole, while raising dilemmas for consumers
d) waterfall effect in raising ever more complex ethical issues

Answer: B

Which of the following best describes how new information systems result in legal gray areas?

Which of the following best describes how new information systems result in legal gray areas?

a) they work with networked, electronic data, which are more difficult to control than information stored manually
b) they result in new situations that are not covered by old laws
c) they are implemented by technicians rather than managers
d) they are created from sets of logical and technological rules rather than social or organizational mores

Answer: B

The use of Internet technologies allows companies to more easily sustain competitive advantage.

The use of Internet technologies allows companies to more easily sustain competitive advantage.

Answer: False, competitive advantage is not always sustainable.

The term business ecosystem describes the interplay between the various organizational forces within a firm.

The term business ecosystem describes the interplay between the various organizational forces within a firm.

Answer: False, another term for loosely coupled but interdependent network of suppliers.

In a demonstration of network economics, the more people that use Adobe software and related products, the greater the value of the software.

In a demonstration of network economics, the more people that use Adobe software and related products, the greater the value of the software.

Answer: True

All organizations have bedrock, unassailable assumptions that define their goals and products.

All organizations have bedrock, unassailable assumptions that define their goals and products.

Answer: True

The idea driving synergies is that when the output of some units can be used as inputs to other units, the relationship can lower cost and generate profits.

The idea driving synergies is that when the output of some units can be used as inputs to other units, the relationship can lower cost and generate profits.

Answer: True

The value chain model classifies all company activities as either primary or support.

The value chain model classifies all company activities as either primary or support.

Answer: True

In the value chain model, primary activities are most directly related to the production and distribution of the firm's products and services that create value for the customer.

In the value chain model, primary activities are most directly related to the production and distribution of the firm's products and services that create value for the customer.

Answer: True

In the age of the Internet, Porter's traditional competitive forces model is still at work, but competitive rivalry has become much more intense.

In the age of the Internet, Porter's traditional competitive forces model is still at work, but competitive rivalry has become much more intense.

Answer: True

Strong linkages to customers and suppliers decrease switching costs.

Strong linkages to customers and suppliers decrease switching costs.

Answer: False, strong linkages increase switching costs

Mass customization is a form of mass production.

Mass customization is a form of mass production.

Answer: True

In the strategy of product differentiation, information systems are used to enable new products and services.

In the strategy of product differentiation, information systems are used to enable new products and services.

Answer: True

In an efficient customer response system, digital answering systems are used to monitor and respond to customer inquiries.

In an efficient customer response system, digital answering systems are used to monitor and respond to customer inquiries.

Answer: False, directly links consumer behavior to distribution

The effect of the Internet has been to raise bargaining power over suppliers.

The effect of the Internet has been to raise bargaining power over suppliers.

Answer: True

A transparent marketplace means that there is high product differentiation.

A transparent marketplace means that there is high product differentiation.

Answer: False, there is little product differentiation.

Customers are one of the competitive forces that affect an organization's ability to compete.

Customers are one of the competitive forces that affect an organization's ability to compete.

Answer: True

Research has shown that only 25% of firms are able to align their information technology with their business goals.

Research has shown that only 25% of firms are able to align their information technology with their business goals.

Answer: True

The competitive forces model was created for today's digital firm.

The competitive forces model was created for today's digital firm.

Answer: False, controls future firms as well

A firm can be said to have competitive advantage when they have higher stock market valuations than their competitors.

A firm can be said to have competitive advantage when they have higher stock market valuations than their competitors.

Answer: True

From the point of view of economics, information systems technology can be viewed as a factor of production that can be substituted for traditional capital and labor.

From the point of view of economics, information systems technology can be viewed as a factor of production that can be substituted for traditional capital and labor.

Answer: True

An adhocracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.

An adhocracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.

Answer: False, Adhocracy is a task force organization that responds to changing environments.

From the point of view of economics, information systems technology can be viewed as a factor of production that can be substituted for traditional capital and labor.

From the point of view of economics, information systems technology can be viewed as a factor of production that can be substituted for traditional capital and labor.

Answer: True

An adhocracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.

An adhocracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.

False, Adhocracy is a task force organization that responds to changing environments.

Supply chain management systems are more externally oriented than enterprise systems.

Supply chain management systems are more externally oriented than enterprise systems.

Answer: True

Enterprise systems often include transactions with customers and vendors.

Enterprise systems often include transactions with customers and vendors.

Answer: True

Information supplied by an enterprise system is structured around cross-functional business processes.

Information supplied by an enterprise system is structured around cross-functional business processes.

Answer: True

ESSs are designed primarily to solve specific problems.

ESSs are designed primarily to solve specific problems.

Answer: False

A Skype conference call using VOIP and webcams is an example of a remote, synchronous collaboration tool.

A Skype conference call using VOIP and webcams is an example of a remote, synchronous collaboration tool.

Answer: True

ESSs are designed to incorporate data about external events, but they also draw summarized information from internal MIS and DSS.

ESSs are designed to incorporate data about external events, but they also draw summarized information from internal MIS and DSS.

Answer: True

ESSs are designed to serve the middle management of the organization.

ESSs are designed to serve the middle management of the organization.

Answer: False

Decision-support systems use internal information as well as information from external sources.

Decision-support systems use internal information as well as information from external sources.

Answer: True

Decision-support systems help managers make decisions that are unique, rapidly changing, and not easily specified in advance.

Decision-support systems help managers make decisions that are unique, rapidly changing, and not easily specified in advance.

Answer: True

Most MISs use sophisticated mathematical models or statistical techniques.

Most MISs use sophisticated mathematical models or statistical techniques.

Answer: False

Managers need TPSs to monitor the status of internal operations and the firm's relations with the external environment.

Managers need TPSs to monitor the status of internal operations and the firm's relations with the external environment.

Answer: True

Functional systems that support business processes within a single functional group, such as human resources, are being phased out in favor of cross-functional systems.

Functional systems that support business processes within a single functional group, such as human resources, are being phased out in favor of cross-functional systems.

Answer: True

Enrolling employees in benefits plans is a business process handled by the finance and accounting function.

Enrolling employees in benefits plans is a business process handled by the finance and accounting function.

Answer: False

Management information systems typically support nonroutine decision making.

Management information systems typically support nonroutine decision making.

Answer: False

A hotel reservation system is a typical example of a management information system.

A hotel reservation system is a typical example of a management information system.

Answer: False

A transaction processing system is a computerized system that performs and records the daily routine transactions necessary to conduct business.

A transaction processing system is a computerized system that performs and records the daily routine transactions necessary to conduct business.

Answer: True

Transaction processing systems are most commonly used by the senior management level of an organization.

Transaction processing systems are most commonly used by the senior management level of an organization.

Answer: False

Online collaboration tools eliminate the need for global firms to have synchronous collaboration.

Online collaboration tools eliminate the need for global firms to have synchronous collaboration.

Answer: True

You would use an MIS to help decide whether to introduce a new product line.

You would use an MIS to help decide whether to introduce a new product line.

Answer: False

Operational management is responsible for directing the day-to-day operations of the business and therefore needs transaction-level information.

Operational management is responsible for directing the day-to-day operations of the business and therefore needs transaction-level information.

Answer: True

The behavioral approach to information systems leaves aside technical solutions to instead analyze the psychological, social, and economic impacts of systems.

The behavioral approach to information systems leaves aside technical solutions to instead analyze the psychological, social, and economic impacts of systems.

Answer: True

A firm that invests in efficient business processes is making an investment in organizational complementary assets.

A firm that invests in efficient business processes is making an investment in organizational complementary assets.

Answer: True

Government and private sector standards are examples of complementary social assets required to optimize returns from IT investments.

Government and private sector standards are examples of complementary social assets required to optimize returns from IT investments.

Answer: True

Studies have consistently shown that firms who invest greater amounts in information technology receive greater benefits than firms that invest less.

Studies have consistently shown that firms who invest greater amounts in information technology receive greater benefits than firms that invest less.

Answer: False, even though generally speaking it is true.

UPS's use of Web-based tools that allow customers to embed UPS functions such as tracing and cost calculations into their own Web sites was an information systems solution used to achieve customer intimacy.

UPS's use of Web-based tools that allow customers to embed UPS functions such as tracing and cost calculations into their own Web sites was an information systems solution used to achieve customer intimacy.

Answer: True

An IT infrastructure provides the platform on which the firm can build its information systems.

An IT infrastructure provides the platform on which the firm can build its information systems.

Answer: True

Intranets allow firms to work easily with third-party suppliers and vendors.

Intranets allow firms to work easily with third-party suppliers and vendors.

False, intranet is only applied within the business.

A substantial part of management responsibility is creative work driven by new knowledge and information.

A substantial part of management responsibility is creative work driven by new knowledge and information.

Answer: True

Business processes are logically related tasks for accomplishing tasks that have been formally encoded by an organization.

Business processes are logically related tasks for accomplishing tasks that have been formally encoded by an organization.

Answer: False, they are called business functions not processes.

In order to understand how a specific business firm uses information systems, you need to know something about the hierarchy and culture of the company.

In order to understand how a specific business firm uses information systems, you need to know something about the hierarchy and culture of the company.

Answer: True

There are four major business functions: Sales and marketing; manufacturing and production; finance and accounting; and information technology.

There are four major business functions: Sales and marketing; manufacturing and production; finance and accounting; and information technology.

Answer: False, instead of information technology the fourth function is human resources.

Knowledge workers assist with paperwork at all levels of the firm.

Knowledge workers assist with paperwork at all levels of the firm.

Answer: False, not all levels do paperwork.

The dimensions of information systems are management, organizations, and information technology.

The dimensions of information systems are management, organizations, and information technology.

Answer: True

Information systems literacy describes the behavioral approach to information systems, whereas computer literacy describes the technical approach.

Information systems literacy describes the behavioral approach to information systems, whereas computer literacy describes the technical approach.

Answer: False, computer literacy is the knowledge of information technology.

Computers are only part of an information system.

Computers are only part of an information system.

Answer: True

Information technology (IT) consists of all the hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consist of all the software and business processes needed.Information technology (IT) consists of all the hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consist of all the software and business processes needed.

Information technology (IT) consists of all the hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consist of all the software and business processes needed.

Answer: False, information systems consist of something different.

A business model describes how a company produces, delivers, and sells a product or service to create wealth.

A business model describes how a company produces, delivers, and sells a product or service to create wealth.

Answer: True

A fully digital firm produces only digital goods or services.

A fully digital firm produces only digital goods or services.

Answer: False, an example is eBAY

Developing a new product, fulfilling an order, and hiring a new employee are examples of business processes.

Developing a new product, fulfilling an order, and hiring a new employee are examples of business processes.

Answer: True

Internet advertising is growing at approximately 10 percent a year.

Internet advertising is growing at approximately 10 percent a year.

Answer: True