The Internet raises the bargaining power of customers by
A) creating new opportunities for building loyal customer bases.
B) making more products available.
C) making information available to everyone.
D) lowering transaction costs.
Answer: C
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MIS Chapter 3
- A digital divide exists between ________.
- An organization implements an information system to optimize its supply chain. The system helps the organization reduce wages and inventory charges. Hence, the system provides a competitive advantage to the organization. Here, the information system helped the organization achieve competitive advantage by ________.
- A group of manufacturing organizations purchases raw materials collectively to obtain better deals. This is an example of obtaining competitive advantage by ________.
- Organizations can lock in suppliers by making it difficult to switch to another organization orby ________.
- A large software manufacturer attempts to lock in customers by making it difficult for customers to change to another product. Identify the strategy used here.
- July Networks provides digital television services across the country. They have a cutting-edge technology that provides high-resolution visuals. Customers are required to pay an up-front fee to cover the first two years of the subscription, when registering with July Networks. By doing this, which competitive strategy is July Networks implementing?
- Locking in customers by making it difficult or expensive for customers to move to another product is called establishing high ________.
- Synapz, a manufacturer of office automation products, recently received a patent for an advanced therapeutic ergonomics technology. By doing this, Synapz has ________.
- An organization wants to achieve competitive advantage through process implementations. Which of the following actions would help them do that?
- PowerCruise, a holiday cruise firm, recently offered its existing customers an extension of six months to their membership without any additional charges. By doing this, which competitive strategy did PowerCruise implement?
- Huen Software, an application provider to the gaming industry, decided to increase its portfolio by developing 3-D graphics-supported games for the mobile gaming industry. By doingthis, which competitive strategy is Huen Software implementing?
- Which of the following principles of competitive advantage is related to process implementations?
- Which of the following principles of competitive advantage is associated with product implementations?
- RedDart is a premium freight provider in the United States. The company offers premium shipment services to its customers. The company ships faster than its competitors and uses tamperproof containers to ship its products. RedDart company distinguishes itself from competitors by ________.
- RAC Associates is a car rental company. The company rents cars to customers in the United States. The company uses controls and procedures to prevent car theft. Such procedures are examples of ________.
- Which of the following statements is true of business process designs?
- Which of the following is a part of the materials ordering process?
- In a manufacturing business, the ________ process transforms finished goods into cash.
- A database is an example of a(n) ________.
- A(n) ________ is a collection of something, such as data and raw materials.
- The cost of the business process is the sum of the cost of the inputs and the ________.
- A(n) ________ is a network of activities that generate value by transforming inputs into outputs.
- _____ argues that firms should create new, more efficient business processes that integrate the activities of all departments involved in a value chain.
- Which of the following statements is consistent with the central idea of business process design?
- According to Porter's model of business activities, interactions across value activities are called ________.
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